Support Center 技術支援中心
We are here to help. If you encounter any issues or have feature suggestions, please reach out to us. 我們隨時為您提供幫助。如果您遇到任何問題或有功能建議,請聯繫我們。
Contact Us 聯繫方式
Email Support 電子郵箱
support@packetlab.appBackup Email 備用信箱
packetlab@outlook.comResponse Time 回復時間
Typically within 1–3 business days. 通常在 1–3 個工作日內。
Reporting Issues 報告問題
To help us resolve your issue faster, please include the following details: 為了幫助我們更快解決您的問題,請在郵件中包含以下信息:
- Device model (e.g., iPhone 15 Pro) 設備型號(例如 iPhone 15 Pro)
- iOS version (e.g., iOS 18.1) iOS 版本(例如 iOS 18.1)
- App version (Settings > About) App 版本(設置 > 關於)
- Steps to reproduce the issue 復現問題的步驟
Email Template 郵件模板
Device model:
iOS version:
App version:
Issue description:
Steps to reproduce: 設備型號:
iOS 版本:
App 版本:
問題描述:
復現步驟:
iOS version:
App version:
Issue description:
Steps to reproduce: 設備型號:
iOS 版本:
App 版本:
問題描述:
復現步驟: