PacketLab

Support • Privacy • Terms

轻旅伴 / PackingMate

Smart Travel Planner & Packing List · Family-friendly · iPhone & iPad

Secure HTTPS iOS App iPhone · iPad Family-friendly
建议:如果你需要更“面向用户”的官网(含截图/下载按钮/产品介绍),以后可以在这个基础上继续扩展。

About · 关于轻旅伴

PackingMate(轻旅伴)帮助你更轻松地准备旅行:规划行程、生成打包清单,并在出发前提供关键提醒。

  • Trip planning / 行程概览与计划
  • Smart packing checklist / 智能打包清单
  • Family / multi-member packing / 家庭多人打包
  • Destination tips & reminders / 目的地建议与提醒
  • Shareable plan / 可分享的行程与清单
✅ Designed for clarity · ✅ Easy to contact support · ✅ Transparent privacy

Support · 技术支持

For questions, bug reports, and feedback, contact us:
Email: support@packetlab.app

Response time: typically within 1–3 business days.

How to report an issue · 如何反馈问题

  • Device model + iOS version(设备型号 + iOS 版本)
  • App version(例如 1.3.0)
  • Steps to reproduce(复现步骤)
  • Screenshots (optional)(截图可选)
Data deletion / 删除数据怎么做?

如果你希望删除本地数据:可在系统设置中卸载 App(或清除 App 数据)。如未来版本提供账号/云同步功能,本页会同步更新对应的删除路径。

Privacy Policy · 隐私政策

PackingMate is designed with privacy in mind. We do not sell personal data. You control what you input and share.

Information we may process · 我们可能处理的信息

On-device inputs: items you add to checklists and trip plans are primarily stored on your device.
Optional network requests: the app may fetch public information (e.g., weather / transit tips) to improve planning.

What we do NOT do · 我们不会做什么

We do not sell your personal data.
We do not build advertising profiles from your usage.

Contact · 联系我们

Privacy questions: support@packetlab.app

注:如果你后续加入「账号登录 / 云同步 / 订阅支付」,这份隐私政策需要再补充对应的收集项与用途。

Terms of Use · 使用条款

By using PackingMate, you agree to use the app responsibly. The app is provided “as is” without warranties to the extent permitted by law.

Acceptable use · 合理使用

Please do not misuse the app, attempt to disrupt service, or engage in illegal activities using the app.

Liability · 责任限制

We are not liable for indirect or consequential damages arising from the use of the app, to the extent permitted by law.

Changes · 条款更新

We may update these terms from time to time. Updates will be posted on this page.

FAQ · 常见问题

Is PackingMate free? / 轻旅伴是免费的吗?

The app may offer free features and optional paid features depending on the current version. If purchases/subscriptions are introduced, the App Store listing will reflect it clearly.

Does the app collect personal data? / 会收集个人数据吗?

PackingMate prioritizes on-device storage. Optional network requests may be used to fetch public info (like weather) to enhance planning. We do not sell personal data.

How do I contact support? / 怎么联系支持?

Email us at support@packetlab.app. We typically respond within 1–3 business days.

I didn’t receive a reply. / 没收到回复怎么办?

Please check your spam folder, and resend with your device + iOS version + app version. If urgent, include “URGENT” in the subject.

Where are Privacy & Terms? / 隐私与条款在哪里?

You can use the top navigation: Privacy and Terms.